[DOWNTIME] SSL Certificate Outage on 8 June 2024

navindra · 2024-06-08T23:56:19+00:00

We were down from approximately 9:15 AM to 5:00 PM Pacific Time. This outage was unplanned and not related to the work I’ve been doing to move our hosting....

Jane

My experience with a couple of websites that auto-renew with LetsEncrypt has been good. You're saying your hosting company didn't have it set up right?
Anyway, glad you got it sorted and the new cert is good for another 90 days.👍

navindra

Jane I'm not entirely sure what happened but FreeFlarum had made some SSL configuration updates and the outage was related to that.

I'm also planning to use Let's Encrypt on the new host. I'm pretty amazed at how well it works and how everything is automated! Even better, it's all free.

Bellyman

Stuff happens. 🙂 Glad the site is back up again.

ShiroKuro

Whew, glad we’re back!!

Jane

navindra
Makes sense. Normally I'd get an "insecure" error for an expired certificate but Chrome would still grudgingly allow a connection. This was a different SSL error, though.

Sgisela

I’m glad everything’s ok!

Rubens

Sophia

It's funny - Pallas and I speculated exactly that: CloudFlare being grumpy with the SSL certificate 😃 But it turned out to be on their end after all. Glad it's back now! I can rest my poor exhausted "Refresh" finger at last and get back to that piano 🫰

keystring

That's a relief. I was unable to log on earlier. Thing is that it happened a number of days ago as well. Therefore I wondered if something at my end were blocking it. I keep getting McAfee trying to worm its way back into my system and have not been able to totally delete it. I thought mischief might be coming from that end. I'm an IT dinosaur. First computer I ever saw was bigger than a fridge.

keff

Very pleased that PT is back. Thanks navindra.

BartK

This page didn't report any incidents so I assumed you were doing the maintenance. Sorry for the misleading info.

navindra

BartK Not at all... thank you for getting comms out actually!

Yes, status.freeflarum.com was misleading in this case. I guess FreeFlarum sites that don't use custom domains were working just fine and this site doesn't have a test for custom domains.

Gombessa

Thanks for the update @navindra. I had assumed was the move you were talking about earlier, too. Glad to see everything back up and running.