Pianoteq Clipping

bnk56

I'm running Pianoteq Stage 8.3.1 on an iPhone 14 Plus ioS 17.5.1 using a Yamaha N1X. Recently, it's started clipping and then not responding after playing for about five minutes. Increasing buffer size (up to 512) helps but doesn't eliminate the problem. It occurs even in undemanding passages such as Hanon exercises. Any thoughts would be much appreciated!

TC3

Anything in the troubleshooting section of this helpful?

https://www.modartt.com/faq

bnk56

Unfortunately, no. I had tried reducing the sample rate but that didn't fix it either.

SouthPark

So you had been using that same system for a while with no issues (as in months with no problem) ... and then the issue abruptly surfaced?

bnk56

Yes, I can't explain it. Nothing changed with my setup.

SouthPark

Maybe process of elimination now. If you have a spare i-phone of same kind ... and install same software ... and if all works fine ... then that could get us closer to an answer.

hebele

Maybe it's throttling cpu because of too much heat or low battery. I don't know how to confirm that in an iphone. Don't have one. Good luck.

bnk56

Finally decided to delete the app and reinstall it, and that seems to have worked. No idea why.

hebele

bnk56 If it happens again, I would post it in modartt's forum. It might be iOS specific bug. But at least you got it working 🙂

Edit: You already did!